Guide for print shops
A customer portal for print shops
Most calls to a print shop are the same three questions: where is my order, can you print it again like last time, and did you get my file. A customer portal answers them before the phone rings.
How it works in Drapress
Orders and their stage
The customer sees their orders and where each one stands, and gets an update as it moves along — without your team’s internal notes. The business admin can invite their own employees, and every order shows who placed it.
Reorder from saved designs
The customer picks an available design and a quantity. The order pins the selected version, so “like last time” means the same file.
Files and approvals in one place
The customer uploads files, arranges pages and approves the proof in plain words from the same account.
At your own address
The portal and your branded store live at your shop’s own address, with your color, logo and product catalog. You decide which customers to invite.
What it does not do
The portal does not process payments for printed products; the customer pays your shop directly. Prices and quotas of the Drapress subscription are on the pricing page.